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Privacy Policy

At, safeguarding your privacy is our top priority. This Privacy Policy outlines our dedication to protecting your personal information and ensuring its secure use. We adhere strictly to the 1998 Data Protection Act and all applicable privacy laws.

Control of Personal Data

All personal data collected by or provided to is under the control of Moving Day Ltd.

Types of Information Collected and Use

We collect information from individuals only when provided knowingly and willingly, such as during the ordering or registration process. This information is used to process your orders, conduct necessary security checks to prevent fraud, and enhance our services. We may also contact you with information and offers related to our services and products, as well as those from carefully selected third parties. The data collected is also used for analyzing and improving our services and products.

Sharing of Data

Occasionally, we collaborate with third parties to perform specific activities on our behalf, such as order fulfillment, installations, surveys, and marketing assistance. These third parties only have access to the necessary personal data and are prohibited from using it for any other purpose. For fraud prevention, we may share your data with specialized external agencies. However, we will never share or sell your personal data as an individual user of this website unless you provide explicit consent.


Cookie Policy

1. Introduction

Welcome to, a removal service website based in London. This Cookie Policy explains how we use cookies and similar technologies to provide you with the best possible experience when you visit our website. By continuing to browse or use our website, you agree to our use of cookies as described in this policy.

2. What are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and improve the user experience, as well as to provide certain information to the website owners.

3. How We Use Cookies

We use cookies for various purposes related to the operation and functionality of our website, including:

Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate our website and use its features.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us optimize our website and improve its performance.

Functionality Cookies: These cookies allow our website to remember the choices you make (such as your language preference) and provide enhanced, more personalized features.

Advertising and Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

4. Types of Cookies We Use

Session Cookies: These cookies are temporary and are deleted from your device when you close your web browser.

Persistent Cookies: These cookies remain on your device for a specific period, even after you close your browser. They are activated each time you visit the website that created the particular persistent cookie.

5. Third-Party Cookies

We may also use third-party cookies provided by trusted partners. The use of these cookies is subject to the respective privacy policies of these third parties.

6. Your Cookie Choices

You can manage your cookie preferences by adjusting your browser settings. Most web browsers allow you to block or delete cookies from websites. Please note that if you choose to block cookies, some features of our website may not function correctly.

7. Contact Us

If you have any questions about our Cookie Policy or how we use cookies on our website, please contact us.

8. Changes to This Policy

We may update our Cookie Policy from time to time to reflect changes in technology or legal requirements. Any updates or changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this policy periodically for the latest information on our cookie practices.

We use cookies, which are alphanumeric identifiers transferred to your hard drive via your web browser. Cookies enable our system to recognize your browser, allowing us to track our website’s visitors and enhance user experience. It's essential to accept our cookies to make purchases on


We may provide links to third-party websites directly or to reputable, high-quality websites. Please note that we do not control these third-party websites or contribute to their content.

Data Security

We use a secure server and SSL (Secure Server Software) to encrypt all input data when you access your account information or place orders.

Your Choices

While providing data to is optional, your browser must be configured to accept cookies to place an order. You can adjust your preferences at any time by contacting us.


We handle complaints promptly and fairly, keeping you informed at every stage. If you remain dissatisfied, please contact us for further assistance.

Policy Changes

Any changes to this privacy policy will be posted on this webpage.

Your Feedback

We value your privacy and welcome any comments or questions you have. For further inquiries, please contact us at 020 8746 4377 or via email.